Return & exchange policy.

• —We follow a No Refund Policy.
• —We do not provide refunds to the original payment method.
• —If your request is approved, a credit coupon code (valid for 30 days) will be issued that can be used only on our official website.

Store credit is provided only in the following cases:

• —Product lost in transit
• —Product damaged during shipping (unboxing video required)

Store credit will not be provided for size issues, incorrect size selection, or change of mind.

• —Orders can only be cancelled before they are processed and dispatched.
• —Once an order is processed and shipped, it cannot be cancelled.
• —If you wish to make changes to your order (size, product, address, etc.), you must contact us within 2 hours of placing your order.
• —Cancellation or modification requests after shipping will not be accepted.
• —For prepaid order cancellations, a store credit coupon code will be provided only.
• —Refund to the original payment method will not be provided.

We offer exchanges for size only. Returns or refunds are not applicable.

Exchange Terms:

• —The exchange request must be raised within 48 hours from delivery.
• —You must upload clear photos of the product with tags for verification.
• —The product must be unused, unwashed, and in original packaging with all tags intact.
• —An exchange fee of ₹250 applies (covers reverse pickup and delivery).
• —The exchange process may take 6–7 working days.
• —The requested product will be dispatched once the reverse pickup is completed and approved.
• —Exchange is allowed only one time per order.
• —We do not provide store credit in form of exchange.
• —If the requested size is not available at the time of the exchange request, the exchange request will not be approved.

If the requested size goes out of stock during the exchange process, we may offer:

• —Product change (alternative product), OR
• —Store credit coupon code (valid for 30 days)

• —Refund to original payment method will not be provided.
• —Products purchased during sale, discount, or promotional offers are not eligible for exchange.
• —If your area is non-serviceable for reverse pickup, you must ship the product yourself. The exchange fee will not be charged in such cases. Shipping cost paid by the customer is non-refundable.

For damaged or wrong product claims, a complete unboxing video is mandatory. The video must clearly show:

• —The sealed package before opening
• —The full unboxing process
• —The product and the damage or issue clearly

• —Without a proper unboxing video, the claim will not be considered valid.
• —Products returned in used, washed, damaged, or tagless condition will not be accepted.
• —We are not responsible for delays caused by courier partners, weather conditions, or operational delays beyond our control.
• —Please check the size chart carefully before placing your order. We do not support repeated exchanges.